FAQ

  1. What are roll labels?
    Roll labels are stickers or labels printed on a roll, designed for easy application. They're commonly used for packaging, branding, or labeling products.

    2. How do I order roll labels?
    To order, select the size, material, and quantity of labels you need. Upload your design or request design assistance, then proceed to checkout.

    3. What sizes of roll labels are available?
    Roll labels come in various sizes. Check the website for standard sizes or contact us for custom dimensions.

    4. Can I customize the shape of my roll labels?
    Yes, you can choose from standard shapes like round, square, oval, or rectangle, or request custom shapes.

    5. What material options are available for roll labels?
    Common materials are vinyl, polyester, and BOPP. Each material has different properties suitable for various applications.

    6. How do I prepare my artwork for roll labels?
    Your artwork should be in a high-resolution format, preferably vector files like AI, EPS, or PDF, with all fonts outlined.

    7. Can I get a proof before my order is printed?
    Yes, we provide digital proofs with each order to ensure your design looks as expected before printing.

    8. How long does it take to receive my roll labels?
    Production times vary, but typically it takes a few business days for printing plus shipping time.

    9. What is the minimum order quantity for roll labels?
    Minimum quantities can vary. Check our website for details or contact customer service for small order requests.

    10. How are roll labels applied?
    Roll labels are applied manually or with a label applicator. They come on a roll for easy handling and application.

    11. Can roll labels be used outdoors?
    Yes, but ensure you choose materials and inks suitable for outdoor use, like weatherproof vinyl.

    12. What is your return policy on custom roll labels?
    Custom items generally cannot be returned. However, if there's an issue with your order, please contact us to discuss solutions.

    13. Are there any setup fees for roll label orders?
    We do not typically charge setup fees, but check our pricing policy for any specific charges.

    14. How do I get help with my order?
    Contact our customer service team via phone or email.

    15. Can roll labels be printed in full color?
    Yes, we offer full-color printing to bring your designs to life in vibrant detail.

Shipping

Please refer to this link for our shipping policy.

Returns

Custom printed products are unique and tailored specifically to your requirements. Once we create these items, they cannot be restocked or resold because they are designed with your specific images, logos, or
text.

This customization means that returns are not feasible as the product is made just for you. We encourage you to review your designs carefully, as well as the proofs provided. Double-check all details before finalizing your order to
ensure your satisfaction with the finished product. If there are any issues with the quality of the printing or the product itself, please contact our customer service team for assistance. We're here to help
make sure that your custom products meet your expectations.

Please note our Refund Policy for more details.